Delivery Process

Total Customer Care

Specification Consulting (URS)

Specification Consulting (URS)

We provide complete solutions on the basis of an analysis of your requirements and needs including pricing, description of our quotation and the subsequent processing of your order.

Optimisation

Optimisation

Your order is passed on to the design department. For an individual specialised customer requirement we develop a 3D proposal or a mock-up model for testing and optimisation of equipment ergonomics.

Production

Production

We have our own isolator production facility in the Czech Republic. We are able to respond quickly and flexibly to meet your individual requirements thanks to the close cooperation of our production, design and commercial teams.

FAT Test

FAT Test

A Factory Acceptance Test (FAT or in brief “acceptance”) is performed on the installation site in the presence of the customer after the isolator is completely fabricated. The customer may invite an independent expert to the FAT test. Possible changes arising during testing are then incorporated.

Logistics

Logistics

Thanks to our own logistics department and in co-operation with logistics and transport companies we are able to deliver products safety, reliably and on time.

Installation

Installation

The installation of your isolator is executed by our thoroughly trained employees or certified partners on the site of operation. According to the type of isolator and dimensions of the building access openings we transport either a completely assembled isolator or one disassembled into smaller parts which are then subsequently assembled.

SAT Test, IQ, OQ, PQ Validations

SAT Test, IQ, OQ, PQ Validations

Our expert team performs complete testing, control and other tasks necessary for validation of the installed equipment according to internationally recognized rules and procedures. Our staff can provide periodical check-ups and re-validation of your equipment.

Maintenance

Maintenance

For ensuring smooth function of your isolator, the BLOCK® service team performs all service and maintenance operations on your request. We also provide consumable materials, e.g. gloves, hydrogen peroxide or other required components.